Creating an account on supertasker is free. You can signup using mobile number, google account or facebook account.

After signup verify yourself by uploading profile picture and add your location. In you dashboard you’ll be able to add your skills, portfolio, verifications etc.

To update your account details login and goto the dashboard or go directly to account settings. You can goto the dashboard by clicking on your profile name located on top right corner.

Don't forget to hit the save button when you finished editing.

To update your account details login and goto the dashboard or go directly to account settings. You can goto the dashboard by clicking on your profile name located on top right corner.

Don't forget to hit the save button when you finished editing.

To add or update your skills login and goto the dashboard by clicking on your profile name located on top right corner.

Under your profile name you can find the skills tab or you can go from dashboard on your dashboard you can see the skills tab listed on left side bar.

Add or edit information and save skills.

In Supertasker community the verification badges help to build trust between tasker and poster, Verification badges provides additional information to posters when poster is deciding who to work with on a task. When requirements are met a badge shown on profile.

There are four different types of badges on Supertasker.

• CNIC Verification Badge
• Phone No. Verification Badge
• Email Verification Badge
• Payment Verification Badge

CNIC Verification Badge

The CNIC verification badge indicates that a member’s identity document has been verified.

The following details are verified:

1. Valid National Identity Card.
2. Matching Supertasker Profile name and date of birth.

Phone Number Verification Badge

Phone Number verification badge is very important for supertasker members. Members can use their phone no to get login and other notifications. Members are required phone number verification.

Email Verification Badge

The Email Verification badge is also required for supertasker member. Members will receive notification and updates via email so members are required Email verification.

Payment Verification Badge

Payment verification badge indicates that payment method has been added but it does not indicate that payment account are verified.

In Supertasker community you don't need to add your licence and qualification certificates but you can mention your additional qualification when you are making an offer on task with this you can enhance the chance to get assign.

We will be sorry to see you go, please tell me if there is anything we can do to keep you on Supertasker.

To deactivate your account goto dashboard you can find “account tab” in left sidebar from account section you can deactivate your account by clicking on “Deactivate My Account” Button.

You can go directly in account tab by clicking on your profile name located on top right corner.

You can browser tasks by click browse task button located on top right side. Choose the task you are interested in. Click on the Make an offer button and enter the price you are willing to do the task and you are required to leave comment for the poster to tell why your are the right person for the task

Once your offer has been accepted the status of the task will change from open to assigned. The agreed amount transferred in supertaskers account from posters account and held securely until the task has been completed.

Now you need to send message or call to the poster via private message to confirm the details about the task.

Once you have completed the task goto the task page and click on “Request payment”. This will then prompt the poster to release the task amount to your account.

You can change your offer price as long as the task status is open. To change update your offer click on “update offer” button revise your offer price.

You will not be able to change your offer price once the task has been assigned.

If your offer has not been accepted you can update or withdraw your offer, but if your offer accepted or assigned to the task you can’t withdraw your offer.

You need to contact our support in case you have assigned to the task and your are unable to complete the task and need to cancel it.

Earning money with Supertasker is very easy,

• Simply login/sign-up on supertasker's account.
• Provide the required information of your NIC with pictures. And your professional picture f with genuine contact details.
• After login and verification of your email, phone, and NIC Badges will be given to make you eligible for the task.  And also increases your chances of getting selected.
• After all the verification process you need to browse tasks, you can select any tasks that suit you.
• Make an offer on the task you feel you can do, write the description and Bid price you are willing to work.
• Submit the offer and wait for the Poster to select you for the task.
• Complete the task as per commitment and earn money.

To reschedule a task you need to goto the task page select “edit task” by clicking on “more options” under the task budget section.

You can update your task title, Description, location, budget, date and time.

The taskers who make an offer on your task will then receive a notification via Email and sms. Please note Poster can not edit task after accepting offer.

Our Support will help you in this situation if any one of them poster or tasker will not reply via private message do contact him from contact number if the person still not responding than contact our support agent.

Reviews are a source of developing trust within our community by creating reliable, honest feedback from people so that they can know what to expect from others.

Whether you're a tasker or poster, telling us how was the experience and your feedback will give a great guide to the people.

A review is only made public once both sides have left a review. Immediately after the task is completed, each side has 14 days to leave a review. After 14 days, the submitted reviews will go public no matter one side has left a review or hasn't.

After 14 days, the option of leaving reviews will be disabled.

Once the task is finished, it's very important to leave an honest review of your experiences.

In that way, you can help the community to better understand what to expect from others.  

Leave an honest and fair review, it can be a positive or negative review based on your experience with the taskers and posters. Leave a constructive feedback so the other member knows, how they can improve their performance in the future.

To keep it open and fair, review stays hidden until both sides left a review, or 14 days have passed.

Reviews should follow supertasker's community guidelines. We might censor or delete reviews which dishonors our guidelines.

Either you've posted a task or completed it, a well-explained review provides useful feedback to help the community members to make well-informed decisions.  

When writing a review, we would recommend you to be honest and fair in giving your feedback.

Here are some things that can help you write great reviews.

• Was the communication great?
• Was task well explained?
• Did the poster provide you with all the information of the task?
• Were the task outcomes achieved?
• Did you receive the response during and after the task?

Trust is most important to the supertasker community, impartial and transparency is our focus. Honest reviews help the community to make well-informed decisions. And constructive feedback helps other members to improve their skills in the future.

Supertasker reserves the right to delete or cancel reviews if they dishonor our guidelines.

The following is not supported.

• Reviews that are not genuinely written, in the context of the task.
• Partial reviews that are irrelevant to the task such as political, race and religion.
• Harmful or offending reviews that promote illegal or discriminatory behaviors are not supported
• Reviews that breaks another person's privacy rights such as publishing personal information without mutual consent.
• Use of vulgar language.

Completion rate shows the consistency and commitment of the task completed by the tasker that was assigned to them. This will help promote trust within the community and builds a reputation among the other members of the community. And eventually increases your chances of getting selected more often.

Low completion rate means that the tasker is frequently canceling tasks. Low completion rates put you under threat of being rejected and neglected from our platform.

Completion rate shows the consistency and commitment of the task completed by the tasker that was assigned to them. This will help promote trust within the community and builds a reputation among the other members of the community. And eventually increases your chances of getting selected more often.

Low completion rate means that the tasker is frequently canceling tasks. Low completion rates put you under threat of being rejected and neglected from our platform.

Before starting any work expectations should be made clear. Do ask questions, respond to the queries and explain your concerns about the task.

Responding quickly to Poster's messages increases trust and commitment.

Here are some tips that can help you get more task completed successfully.

• Respond to poster's questions
• Ask relevant questions, and get relevant details about the task, and their expectations.
• Don't ask irrelevant questions.

While making an offer make sure you understand the poster's task completely. Offers with complete details decreases the chances of getting rejected and increases the probability of getting assigned to the task.

Do’s

• Include details while making offers, what tools, what methods and how differently you can do this task.
• Talk about the "Must-haves" for the task.
• Time availability is another very important factor, be honest with your time availability.
• If the job requires some technical qualifications or certifications make sure you have what they need.

Don't

• Make an offer on the task that you feel is irrelevant to your qualifications.
• Make an offer that goes against Supertasker's community guidelines
• Take payment or get assigned for a task outside supertasker, because if something went wrong Supertasker can't help you with the payment.

Generally, at Supertasker tasks are completed without any dispute or disagreement. But, sometimes things don’t go as planned. So, be clear in your communications, ask questions beforehand, try to respond quickly to the poster’s messages.

Try to accomplish your task to the best of your abilities. And make a record of the complete work you have done.

Do ask questions, communicate openly, respond to the queries and explain your concerns about the task. If anything goes wrong, ask the poster for the feedback about what exactly went wrong.

Responding quickly to Poster's messages increases trust and commitment. Don't be slow to respond to the poster's messages.

• If there are some genuine concerns about the Posters, Making apologies can reduce the tension.

• Keep communicating on Supertasker's instant messaging(private chat).  so we will be in a better position to resolve the issue.

• Don't be rude or disrespectful to posters because it can awfully hurt your reputation. Poor behavior can lead your account into temporary or permanent suspension.  

Supertasker is a customer-centric company. Generally, at Supertasker tasks are completed without any dispute or disagreement. But, sometimes things don’t go as planned.

In case of any dispute, you can contact our customer support team that is very proactive in resolving your issues or concerns.  

When getting a tasker to complete your task, consider the following tips to help you get through it safely and securely.

• Communicate clearly to the tasker, explain your concerns and expectations of the task.
• Clearly define the location, time and date of the task.
• Confirm the availability of the tasker.
• While selecting the right person for the job, remember to view their verification badges and reviews from other Posters.
• Verification badges help secure your task from any fraudulent activity.
• Verification badges include email verification, Payment verification, Phone numbers verification, and NIC verification.
• Bear in mind, that any communication outside Supertasker's platform will not be entertained at all.
• Consider your communication to be within Supertasker's private chat. Only then, we can monitor and help resolve the dispute.

Before accepting any offers when hiring a tasker for a very first time, remember to look at their verification badges, reviews, and their profile.

There are 4 types of verification methods that supertasker support.

• Email verification
• NIC verification
• Phone verification
• Payment verification
• Consider these verifications, reviews and their profile.

Supertasker provides you with four different verification features to maintain the quality of getting a task completed.

Consider these verifications, reviews, and their profile before accepting the offers.

There are 4 types of verification badges that supertasker supports.

• Email verification
• NIC verification
• Phone verification
• Payment verification

Please bear in Mind, that All kinds of task related to Alcohol, sexual-harassment, drugs, race, discrimination or any kind of tasks related to or linked to the above-mentioned categories are strictly prohibited at Supertasker.

We are monitoring all the tasks before it gets public.  And (if needed) account can get suspended permanently.

Supertasker take no responsibility for incidents or injuries that arise from the task posted/completed through our platform.

Therefore, it is advised that you take all the safety measures beforehand, be cautious if your tasks involve electrical, painting, handyman tools etc.

If your task involves heavy machinery, make sure, to have the proper safety measures in advance.

When you're about to complete the task on Supertasker, remember to follow these tips to keep yourself secure while doing your task.

• Before starting a task, ask as many questions as you need to ensure that you meet the expectations of the poster.
• When meeting for the first time, try to meet them in a market or a busy place, before going elsewhere.
• Make your profile realistic, with a real face and pictures of you with real information, this let people know that you're a real person with authentic information, that really helps makes you trustworthy.
• Always Share your location information with at least one family member or spouse before running a task. Keep your cell phone ON and be reachable.
• If you feel something's wrong or you feel any kind of danger call the Police(15) immediately.

If you face an emergency and you have already committed to work, first thing you need to do is to communicate with your poster, talk to them about the emergency situation, tell them if the work is not urgent ,it can be delayed for 3 to 4 hours or the next day, but please be honest and fair in your commitments because your reputation is at stack.

Supertasker supports anyone who is fair and honest so, communicate with them, if the poster doesn't agree or if he has some urgent work you can call our customer support immediately and notify the problem. Ask our support team to un-assign this task from you and hire another person for this job.