Careers
Core Responsibilities/duties
  • Plan, design, develop, debug, implement and support web-based applicationsfor Supertasker PVT LTD.
  • Modify existing software to: correct errors, allow it to function in new operating environments, or improve performance
  • Build new functionalities within the appAdhere to and recommend improvements to project coding standards
  • Work in a team environment with shared code, disciplined use of source code control and process documentation
  • Improve software quality by conducting systems analysis, and recommending changes in policies and procedures
  • Participate in the growth and expansion of Supertasker
Key competencies required:
  • Expert knowledge with JavaScript.
  • Expert knowledge with IONIC, Cordova, Angular, TypeScript.
  • Expert knowledge with internal and third party RESTful APIs.
  • Expert knowledge with HTML, HTML5, CSS, CSS3, JSON.
  • Expert to read documentations and implement NPM packages.
  • Deep Understanding PWA.
  • Deep understanding with Java, Swift.
  • Deep understanding of mobile UX/UI designs.
  • Graphical sense of design.
  • Experience with MVC frameworks.
  • Should have worked and published mobile app
  • Ability to write clean, scalable/modular code through source control. GIT required.
  • Ability to follow directions and adheres to timelines and project plans.
  • Good communication skills, ability to mentor and work collaboratively.
  • Highly organized and with great time management skills.
  • Other Back-end programming languages and framework (PHP, Codeigniter, Laraval) knowledge is a plus.
  • Experience debugging code
  • Team player, possess a good attitude and be self-disciplined
  • Receptive to feedback
  • Can handle multiple assignments and work under continual deadline constraints;
  • Learn new software and new technology;
  • Good organizational skills including prioritizing and time management
Job Location:
Lahore
Salary Package:
50,000-80,000
+ other incentives like health insurance + EOBI
Office hours:
40 hours (5 days) a week

This is an opportunity to be part of an exciting new tech start-up in Pakistan. We are a multi-national digital marketing company delivering solutions used by millions of customers around the world each month. Our next project is being launched in Pakistan and is expected to take the nation by storm.

If you’re smart, highly entrepreneurial, and looking for the opportunity to grow rapidly into a management-level role, then this could be the dream job you’ve been looking for!

Responsibilities
  • Manage large amounts of incoming and outgoing calls
  • Identify and assess customers’ needs to achieve satisfaction
  • Build sustainable relationships and trust with customer accounts through open and interactive communication
  • Provide accurate, valid and complete information by using the right methods/tools
  • Meet call handling quotas
  • Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution. Keep records of customer interactions, process customer accounts and file documents
  • Follow communication procedures, guidelines and policies
  • Take the extra mile to engage customers
  • Reply to emails, sms and facebook messages
Requirements
  • Proven customer support experience or experience as a client service representative
  • Good communication and language skills
  • Strong phone contact handling skills and active listening
  • Familiarity with CRM systems and practices
  • Customer orientation and ability to adapt/respond to different types of characters
  • Excellent communication
  • Ability to multi-task, prioritize, and manage time effectively
  • Bachelor’s Degree
Job Location:
Lahore